Client Survey

Tell us about your experience with Schwenksville Vet.

1) How long have you been a client of Schwenksville Vet?

less than 1 year 2 – 3 years more than 3 years

2) How did you hear about us? (Check all that apply)

Drove by
Saw an advertisement Where?
Recommended by a friend
In the Yellow Pages
Internet What site?
Other Comments:

3) Overall, how satisfied are you with our service?

Very satisfied Satisfied Neutral Dissatisfied Very Dissatisfied

4) How would you rate our staff's performance in the following areas?

  Very good Good Fair Poor Very poor
Knowledge
Ability to communicate
Compassion
Appearance
Handling of your pet

5) How would you rate our facility in the following areas?

  Very good Good Fair Poor Very poor
Location
Convenience of scheduling
Hours of operation
Pricing
Appearance
Cleanliness
Comfort

6) Based on your experience with us, would you recommend Schwenksville Vet to a friend?

Definitely Probably Not sure Probably not Definitely not

7) What specific suggestions do you have that will help us improve our service?

   

 

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